Group 65Go to Looped
All Collections
Frequently Asked Questions

Frequently Asked Questions

Learn more about the Looped experience, including how to get a ticket and how to find events on Looped

S
22 articles in this collection
Written by Support
General FAQs

What is Looped?

About Looped
S
Written by Support
Updated this week

How Does Looped Work?

How to use Looped
S
Written by Support
Updated over a week ago

Looped Terms of Use

Terms and Conditions
S
Written by Support
Updated over a week ago

Looped Privacy Policy

Privacy Policy
S
Written by Support
Updated over a week ago

Looped Purchase Policy

Looped purchase policy details
S
Written by Support
Updated over a week ago

Who is on Looped?

How to find celebrities, athletes, musicians, public figures and more hosts on Looped
S
Written by Support
Updated this week

How do I find an event?

How to find an upcoming event on Looped
S
Written by Support
Updated over a week ago

Which devices can I use?

Compatible Devices
S
Written by Support
Updated over a week ago

Can I purchase a Looped ticket as a gift?

Purchasing a ticket reservation as a gift for someone else
S
Written by Support
Updated over a week ago

Can I record my call or event?

Policy on screen recording on Looped calls or livestream events
S
Written by Support
Updated over a week ago

Can I get a refund?

Unable to attend, refund policy
S
Written by Support
Updated this week
Looped Experience FAQs

How do I join a Virtual Meet & Greet event on Looped?

How to access a Virtual Meet & Greet video call event on Looped
S
Written by Support
Updated over a week ago

How do I login to Looped?

S
Written by Support
Updated this week

How long is a Looped call?

Looped video call times
S
Written by Support
Updated over a week ago

How do I access a Looped livestream event with a General Admission ticket?

How to access a Looped livestream event on computer or the Looped app if you have a general admission, livestream-only ticket
S
Written by Support
Updated this week

Can I watch a Looped livestream on a computer?

How to watch a Looped livestream on a computer
S
Written by Support
Updated over a week ago

Can I get a recording of my video call?

Looped only provides recordings of video calls for certain events
S
Written by Support
Updated over a week ago
Ticketing FAQs

Refund Policy

Looped refund policy
S
Written by Support
Updated over a week ago

How do I get a ticket?

How to get ticket for a Looped video call or livestream event
S
Written by Support
Updated over a week ago

Do I need a ticket code?

How to find out if your event requires a ticket code
S
Written by Support
Updated over a week ago

Where's my ticket code?

About ticket codes and where to find them.
S
Written by Support
Updated over a week ago

How do I redeem my ticket code?

Where to redeem a ticket code for ticket code events
S
Written by Support
Updated over a week ago