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Frequently Asked Questions

Frequently Asked Questions

Learn more about the Looped experience, including how to get a ticket and how to find events on Looped

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26 articles in this collection
Written by Jennifer O'Leary, Sarah Clare, and Fallen Blake
Technical FAQs

How do I login to Looped?

Looped login instructions
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Written by Jennifer O'Leary
Updated over a week ago

Which devices can I use?

Devices compatible with Looped
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Written by Jennifer O'Leary
Updated over a week ago

Can I view a Looped Livestream from my TV?

In order to experience the event on a TV, here are the latest Screen Sharing/Screen Casting options.
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Written by Fallen Blake
Updated over a week ago

Can I watch a Looped livestream on a computer?

How to watch a Looped livestream on a computer
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Written by Jennifer O'Leary
Updated over a week ago

I'm having audio issues, what should I do?

Adjusting audio settings for livestreams
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Written by Jennifer O'Leary
Updated over a week ago
General FAQs

Who is on Looped, and how can I get my favorite celebrity/ public figure on Looped?

How to find celebrities, athletes, musicians, public figures and more hosts on Looped
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Written by Jennifer O'Leary
Updated over a week ago

What is Looped, and how does Looped work?

How to use Looped
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Written by Jennifer O'Leary
Updated over a week ago

How do I find an event?

How to find an upcoming event on Looped
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Written by Jennifer O'Leary
Updated over a week ago

Can I purchase a Looped ticket as a gift?

Purchasing a ticket reservation as a gift for someone else
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Written by Jennifer O'Leary
Updated over a week ago

Can I get a refund?

Unable to attend, refund policy
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Written by Jennifer O'Leary
Updated over a week ago

New User Guide

How to create a free Looped account in order to purchase tickets and access events on Looped!
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Written by Sarah Clare
Updated over a week ago
Looped Experience FAQs

How do I access a Looped livestream event?

How to access a livestream event Looped on a computer or the Looped app
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Written by Jennifer O'Leary
Updated over a week ago

How do I join a Virtual Meet & Greet event on Looped?

How to access a Virtual Meet & Greet video call event on Looped
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Written by Jennifer O'Leary
Updated over a week ago

How does video on demand on Looped work?

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Written by Jennifer O'Leary
Updated over a week ago

How long is a Looped call?

Looped video call times
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Written by Jennifer O'Leary
Updated over a week ago

Can I get a recording of my video call?

Looped only provides recordings of video calls for certain events
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Written by Jennifer O'Leary
Updated over a week ago

Can I record my call or event?

Policy on screen recording on Looped calls or livestream events
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Written by Jennifer O'Leary
Updated over a week ago
Ticketing FAQs

Looped Ticket Options

A closer look at each type of interactive experience offered on Looped
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Written by Sarah Clare
Updated over a week ago

Which payment options can I use on Looped?

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Written by Jennifer O'Leary
Updated over a week ago

How do I get a ticket?

How to get ticket for a Looped video call or livestream event
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Written by Jennifer O'Leary
Updated over a week ago

Do I need a Redemption Code?

How to find out if your event requires a Redemption Code
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Written by Jennifer O'Leary
Updated over a week ago

Where's my Redemption Code?

About Redemption Code and where to find them.
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Written by Jennifer O'Leary
Updated over a week ago
Looped Policy Information

Refund Policy

Looped refund policy
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Written by Jennifer O'Leary
Updated over a week ago

Looped Purchase Policy

Looped purchase policy details
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Written by Jennifer O'Leary
Updated over a week ago

Looped Terms of Use

Terms and Conditions
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Written by Jennifer O'Leary
Updated over a week ago

Looped Privacy Policy

Privacy Policy
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Written by Jennifer O'Leary
Updated over a week ago