Frequently Asked Questions | Looped Help Center

Technical FAQs

How do I login to Looped?

Looped login instructions

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Written by Sarah Clare
Updated over a week ago

Which devices can I use?

Devices compatible with Looped

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Written by Sarah Clare
Updated over a week ago

Can I view a Looped Livestream from my TV?

In order to experience the event on a TV, here are the latest Screen Sharing/Screen Casting options.

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Written by Sarah Clare
Updated over a week ago

Can I watch a Looped livestream on a computer?

How to watch a Looped livestream on a computer

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Written by Sarah Clare
Updated over a week ago

I'm having audio issues, what should I do?

Adjusting audio settings for livestreams

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Written by Sarah Clare
Updated over a week ago

General FAQs

Who is on Looped, and how can I get my favorite celebrity/ public figure on Looped?

How to find celebrities, athletes, musicians, public figures and more hosts on Looped

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Written by Sarah Clare
Updated over a week ago

What is Looped, and how does Looped work?

How to use Looped

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Written by Sarah Clare
Updated over a week ago

How do I find an event?

How to find an upcoming event on Looped

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Written by Sarah Clare
Updated over a week ago

Can I purchase a Looped ticket as a gift?

Purchasing a ticket reservation as a gift for someone else

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Written by Sarah Clare
Updated over a week ago

Can I get a refund?

Unable to attend, refund policy

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Written by Sarah Clare
Updated over a week ago

New User Guide

How to create a free Looped account in order to purchase tickets and access events on Looped!

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Written by Sarah Clare
Updated over a week ago

Looped Experience FAQs

How do I access a Looped livestream event?

How to access a livestream event Looped on a computer or the Looped app

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Written by Sarah Clare
Updated over a week ago

How do I join a Virtual Meet & Greet event on Looped?

How to access a Virtual Meet & Greet video call event on Looped

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Written by Sarah Clare
Updated over a week ago

How does video on demand on Looped work?

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Written by Sarah Clare
Updated over a week ago

How long is a Looped call?

Looped video call times

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Written by Sarah Clare
Updated over a week ago

Can I get a recording of my video call?

Looped only provides recordings of video calls for certain events

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Written by Sarah Clare
Updated over a week ago

Can I record my call or event?

Policy on screen recording on Looped calls or livestream events

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Written by Sarah Clare
Updated over a week ago

Ticketing FAQs

Looped Ticket Options

A closer look at each type of interactive experience offered on Looped

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Written by Sarah Clare
Updated over a week ago

Which payment options can I use on Looped?

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Written by Sarah Clare
Updated over a week ago

How do I get a ticket?

How to get ticket for a Looped video call or livestream event

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Written by Sarah Clare
Updated over a week ago

Do I need a Redemption Code?

How to find out if your event requires a Redemption Code

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Written by Sarah Clare
Updated over a week ago

Where's my Redemption Code?

About Redemption Code and where to find them.

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Written by Sarah Clare
Updated over a week ago

Looped Policy Information

Refund Policy

Looped refund policy

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Written by Sarah Clare
Updated over a week ago

Looped Purchase Policy

Looped purchase policy details

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Written by Sarah Clare
Updated over a week ago

Looped Terms of Use

Terms and Conditions

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Written by Sarah Clare
Updated over a week ago

Looped Privacy Policy

Privacy Policy

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Written by Sarah Clare
Updated over a week ago