If you took a photo during your virtual meet & greet, you will find the image in the Looped app in the corresponding event on the "My Experiences" tab under ‘DOWNLOAD CONTENT.'

Photos may take several hours to process and become available for download.

If it has been more than 48 hours, and you still have not received your photo, please reach out to support@loopedlive.com for further assistance.

If you forgot to take a photo during your call, please contact support and our team will try to manually retrieve a photo for you! support@loopedlive.com

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