To access a livestream event on Looped, you will need to purchase a ticket on our website at loopedlive.com or from one of our partner sites.

Please follow the steps below to access your event on Looped!

For livestream ticket reservations made on LoopedLive.com:

  1. Login to the Looped website HERE with the email address used to make your event ticket reservation.

  2. After you have logged in, please enter your name, an optional photo of yourself, and click the 'Update Profile' button.

  3. Click the 'My Experiences' tab from the navigation bar at the top of the page. Your confirmed event reservations connected to your email address will appear here under “You’re Going!” (The Use Redemption Code option is NOT Applicable to events reserved on LoopedLive.com.)

  4. Click the "Join Now" button for your event to enter the Virtual Venue.

  5. Once inside the Virtual Venue, you will see the details of the event, the livestream player, and a chat room-- enjoy your event!

If you have a VIP ticket, you must be logged into the Looped app on one mobile device only in order to receive your video call.

For livestream ticket reservations made from partner websites:

  1. Login to the Looped website HERE with your preferred email address. (First-time users will be prompted to verify their email address via a one-time-use, 6-digit Verification PIN that you will receive via email. Once you have verified your account you will be asked to create a password)

  2. After you have logged in, please enter your name, an optional photo of yourself, and click the 'Update Profile' button.

  3. Select the 'My Experiences' page from the navigation bar at the top of the page.

  4. Click USE REDEMPTION CODE and enter your Redemption Code. The Redemption Code is an alpha-numeric code included in your ticket reservation confirmation email. Click OK to submit your code.

  5. When your code has been redeemed, it will bring you directly into the Livestream! When you are ready to access the event at showtime your confirmed event reservations will appear on the 'My Experiences' page under “You’re Going!”.

  6. Click the "Join Now" button for your event to enter the Virtual Venue.

  7. Once inside the Virtual Venue, you will see the details of the event, the livestream player, and a chat room-- enjoy your event!

    If you have a VIP ticket, you must be logged into the Looped app on one mobile device only in order to receive your video call.

Note: If you have purchased a ticket to access to a Looped event from one of our partners outside of loopedlive.com, note that it may take up to a few days for your Ticket Code to be delivered to your inbox. Please contact the site that you purchased access on for an estimated delivery date.

Livestream Tips:

  • We strongly recommend using Google Chrome to access Looped livestream experiences for an optimal experience.

  • Make sure you have strong WiFi or cellular data connection. We recommend testing your device's connection speed at fast.com and using the settings have the fastest speed.

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