At this time, Livestream-only / GA ticket holders are able to access our livestream events on a computer.

VIP ticket holders can only access livestream events through the Looped mobile app due to 1-on-1 VIP video calls taking place through the app.

To access on a computer with livestream-only ticket reservation made on LoopedLive.com:

  1. Download the Looped app available from the Apple and Android App stores.
  2. Login to the Looped App with the email address used to make your event ticket reservation. (You will be prompted to login via a one-time-use, 6-digit numeric Looped Login Code that you will receive via email. )
  3. After you have logged in, please enter your name, an optional photo of yourself, agree to the terms and services, and tap 'Let’s Go' button.
  4. Visit the 'MY EVENTS' page to see your confirmed event reservations. (Redeem Ticket is NOT Applicable to events reserved on LoopedLive.com.)
  5. Click on your event from the 'MY EVENTS' page.
  6. Select 'Join The Event' and then 'Watch Livestream' to access the livestream.

If you have a VIP ticket, you must be logged into the Loop app on one mobile device only in order to watch the livestream and receive your video call.

Tips:

  • Make sure you have strong WiFi or cellular data connection. We recommend testing your device's connection speed at fast.com and using which settings have the fastest speed.

To access on a computer with livestream-only ticket reservation made on partner website:

  1. Login to loopedlive.com with the email address used to make your event ticket reservation. (You will be prompted to login via a one-time-use, 6-digit numeric Looped Login Code that you will receive via email. )
  2. After you have logged in, please enter your name, an optional photo of yourself, agree to the terms and services, and tap 'Let’s Go' button.
  3. On the 'My Events' page use the Redeem Ticket button and enter your Ticket Code. The Ticket Code is an alpha-numeric code included in your ticket reservation confirmation email. Press OK to submit.
  4. Click on your event from the 'My Events' page.
  5. Select 'Join The Event' and then 'Watch Livestream' to access the livestream.

If you have a VIP ticket, you must be logged into the Loop app on one mobile device only in order to watch the livestream and receive your video call.

Tips:

  • Make sure you have strong WiFi or cellular data connection. We recommend testing your device's connection speed at fast.com and using which settings have the fastest speed.

Note: If you have purchased a ticket to access to a Looped event from one of our partners outside of loopedlive.com, note that it may take up to a few days for your Ticket Code to be delivered to your inbox. Please contact the site that you purchased access on for an estimated delivery date.

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