To access a livestream event on Looped, you will need to purchase a ticket on our website at loopedlive.com or from one of our partner sites.

Our events are interactive and we STRONGLY recommend viewing them on a computer via Google Chrome.

Connecting from the Looped mobile app:

If you have the Looped app downloaded, you can access your event by logging into the app with the email associated with your ticket reservation and following the steps below.

  1. Login to the Looped mobile app.

  2. Locate your event on the My Events tab and tap the the pink Enter button.

  3. This will direct you to the livestream experience in a mobile browser. (We strongly recommend using the Google Chrome mobile browser app rather than Safari.)

  4. Enter your name as you wish it to appear in the chat room when prompted and select enter to access the event.

  5. Use the chatroom on the screen to connect with other fans and ask questions during the experience!

    If you have any issues, please contact support@loopedlive.com for further assistance.

Connecting from a Mobile Web Browser:

If you do not have the Looped app, you can login through a mobile web browser by following the steps below.

  1. Using a mobile browser (we strongly recommend using Google Chrome mobile browser app), please visit https://app.loopedlive.com/login.

  2. Login to app.loopedlive.com using your email address from your ticket reservation.

  3. Locate the menu (3 vertical lines) at the top right of the page and select My Experiences

  4. Locate your event on the My Experience page and select the pink JOIN button to access the livestream.

  5. Enter your name as you wish it to appear in the chat room when prompted and select enter to access the event.

  6. Use the chatroom on the screen to connect with other fans and ask questions during the experience!

    If you have any issues, please contact support@loopedlive.com for further assistance.

Tips:

  • We strongly recommend using Google Chrome, even on mobile browser for an optimal, interactive experience on Looped

  • Make sure you have strong WiFi or cellular data connection. We recommend testing your device's connection speed at fast.com and using which settings have the fastest speed.

  • Close other browsers and apps to prevent the livestream feed from potentially freezing


Did this answer your question?