If you've received a Redemption Code in your confirmation email from one of our partner events or directly from a host, you can redeem your code by logging into our website or the Looped app with a Looped account.

If you do not have a Looped account, you will be prompted to create one - follow the instructions HERE on how to setup a Looped account.

Use Your Redemption Code On A Computer

  1. Login to your Looped account here: https://app.loopedlive.com/login

  2. Click on the My Events page

  3. Click the blue Use Redemption Code Button

  4. Enter your redemption code and select Redeem

  5. Return to the My Events page and click on the "Enter Event" button listing to enter the event!

If you've successfully entered your ticket code, your event listing will now appear on the My Events page in the 'You're Going' section.

Use Your Redemption Code On The Looped App

  1. Open the Looped App

  2. Login with your Looped account

  3. If not prompted to enter a Redemption Code after logging in, tap on the Menu tab at the bottom of your screen

  4. Tap Use Redemption Cod

  5. Enter your Redemption Code and select Continue

  6. Press OK to return to the My Events tab

  7. Tap on your event listing to enter the event!

If you've successfully entered your Redemption Code, your event listing will now appear on the My Events tab in the 'You're Going' section.

Note: Ticket reservations made on loopedlive.com DO NOT have a Redemption Code and require you to login to Looped using the email from your ticket reservation in order to access the event.

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