If your virtual meet & greet reservation includes receiving a recording of your video call, you will find the video in the Looped app in the corresponding event on the MY EVENTS tab under ‘DOWNLOAD CONTENT.'

Videos may take several days to process and become available for download.

If it has been more than two weeks, and you still have not received your video, please reach out to support@loopedlive.com for further assistance.

Important: Not all Looped events guarantee a video recording of your call. Please check your confirmation email for full event details.

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