For select events, we provide users with a recording of their video call. Please check the event details and your confirmation email to verify if your event includes a video recording download.

In cases where we send you the recording, you will receive a link to download the video via email. We recommend adding support@loopedlive.com to your contacts list to prevent our emails from being sent directly to your spam/junk folder.

In cases where you will not receive a copy of the recording, you should not take a screen recording on your device. Screen recording any Looped event is strictly prohibited and you may be subject to legal action.

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