If you could not see or hear the host or vice versa, please make sure that you are connected to strong WiFi (or switch to cellular data) and verify that you have granted the Looped app all the necessary permissions.

Once you have done that, reach out to support immediately and our Support Team will help reconnect your call. Support can be contacted via messenger or support@loopedlive.com.

Note: our Support Team cannot reconnect your call if you contact us after an event as ended.

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